Your Devices and Your Data

Tap the Push Drop Stick logo, top left of the Journey.

What is behind it is everything that is not training. Your name, with Logout. A link to this handbook. Send Feedback or Report an Issue, which is the fastest way to reach us and the one we would rather you used than working around something broken. Privacy Settings & Terms of Service, Clear Video Cache, and Delete Account, each with its own page. The address [email protected] if you would rather write an email than tap a button.

At the bottom sits a small block of version, channel, cohort and fingerprint. It looks like noise and it is the most useful thing on the page when something has gone wrong: quote those lines in a bug report and we know exactly which build you are on, which is usually the difference between a fix and a conversation about which fix.

Clear Video Cache shows how much space the demo videos are taking, which on a phone that has trained a lot of plans can run to a few hundred megabytes. Clearing it is safe and costs you nothing but a re-download next time you watch one, so it wants a signal afterwards. It does not touch your training history, your plans or your goals.

Often confused with

A settings screen you can ignore. Two of the things owners most often ask for by message live here: what is kept about you (see What Is Kept), and the button that reports the bug.

The app is free. All of it: every plan in the library, the Journey, goals, proofing games, full session history, sync, sharing, and the Assistant to talk to. A subscription extends how much you can chat, and it brings Coach. Everything else is the same for everyone.

No account. No email, no card. Every plan we have is already in the app, more than fifty of them, with Everyday Manners (Touch, Sit, Down, Come, Leave It, Casual Heel, Down Stay and Go to Bed, with Tunnel Down as a helper for Down) laid out as the course on the Journey. Everything works. Nothing syncs, and none of your training leaves the phone, which means that if the phone goes, the training history goes with it. That is not a threat, it is just how a database on a phone works, and we would rather say it than have you find out. You can also browse every plan on the website without signing in to anything. (Two things do leave the phone whatever you do: crash reports and anonymous feature counts, and the app's check for a software update. Neither one contains your dog. See What Is Kept, and What Never Trains a Model.)

With an email. Sign in with an email (there is no password: we send you a link, and a six-digit code for the phone), and you get, still free:

• Sync, so your training is kept on our server and on the website as well as your phone. Your phone becoming a paperweight stops being a training problem. See Device Sync and User Sync.
• Training as a team: sharing a dog with family or your trainer. See Sharing a Dog with Another Trainer.
• The Assistant, the chat in the app: it adds your dog, finds the right plan and copies it for your dog, loads it into the Player, sets up games, keeps notes on your dog, and answers check-ins from the Player. It runs on a small allowance of energy that refills across every month, so it is for getting things done, not for long conversations.

Subscribed. A subscription extends the energy allowance, and it brings Coach, which remembers your dog's progress, goals and quirks, customizes any plan or writes and films a new one, reshapes your Journey, and trains live with you hands-free through your camera and voice. See the Coach section for what that actually does.

The line worth remembering: the engine is the same for everyone. A dog trained on a phone with no account has its pushes, drops and goals judged exactly the way a subscriber's are. Paying buys more energy and Coach, not more plans and not a better algorithm.

Often confused with

A free trial. Free is not a countdown. It does not expire, degrade, or start nagging. Every plan is yours to keep.

Two different things share a word.

Device sync is your own devices agreeing with each other: your phone, your iPad, and the website. It happens automatically when you log in, and it is free: all it needs is an email. Train on the phone in the garden, look at the session chart on a bigger screen afterwards.

User sync is two people on the same dog. See Sharing a Dog with Another Trainer.

The website is worth knowing about for its own sake. It shows a plan in full, including the split steps the phone deliberately hides, along with each step's type, treat values, rep counts and thresholds. If you have ever wanted to see the whole ladder rather than the rung you are standing on, that is where it is.

Often confused with

A backup you have to run. There is no sync button and no export step. Log in and it is happening.

A dog can have more than one trainer: two people in a household, an owner and their trainer, a boarding situation. You do it on the website: open the dog from the Dogs page, tap Manage, and invite an email address. An invitation sits as pending until it is accepted, and you can revoke it.

What the other trainer gets is specific and short: session history, goals, and shared files. That is the list. Their plans, their other dogs and their conversations with Coach are theirs.

Both of you need to be signed in to share a dog; neither of you needs a subscription. Shared files are the notes kept about the dog, and they are visible to everyone who trains that dog, so if one person's Coach writes up what works, the other trainer reads it too.

Often confused with

A shared account. You each sign in as yourself. You share a dog, not an account.

The part of this page people actually want to know, stated plainly rather than left in a policy document.

Without an account, none of your training leaves the phone (bar the crash reports and update checks noted in Accounts). Once you sign in, it does. Your pets, sessions, stats, goals, cues, treats, plans, conversations with the Assistant and Coach, Coach's notebooks, session recordings, camera frames and the note a live session leaves in your chat are stored on our servers, and they are kept for as long as your account exists.

None of it trains a model. Not your conversations, Coach's notebooks, your plans, session recordings, camera frames or live sessions, and we never fine-tune the Anthropic models behind the Assistant and Coach. We do measure how well the AI features perform, and the only statistics we produce from what you give us are de-identified and aggregated, identifying no one. If we ever want to use live-session logs to improve the live trainer's model, we will ask you first.

We would rather you read that here than have to dig it out of a policy document.

Deleting your account. From account settings in the app or on the web, or by email from the address on the account. You then have 7 days to change your mind: sign back in within that week and the account comes back. After that it is gone, and the Privacy Policy commits to the data itself being deleted within 30 days, apart from what has to be kept for billing, legal or security reasons and anything already de-identified. Deleting the app off your phone does not delete the account.

Media sits at unlisted links. Pet portraits, camera frames, demo clips and session recordings live at long random URLs that are not indexed anywhere, but that open without a login for anyone holding the exact link. Portraits and demo clips are meant to be public. Recordings and frames are only linked from your account and your co-trainers'. Treat those links as private, because the link is the lock.

Who else touches it. Coach runs on Anthropic's Claude models, so your messages, frames and pet context go to Anthropic. Dictation and Coach's spoken voice go through xAI. The live trainer runs on GPU servers we rent and control. Storage and hosting are contracted providers. None of them are authorized to train their own models on your content.

And one that is on you rather than on us. Camera frames and live-session audio capture the room, including other people and their voices. Getting whatever consent your local law wants before you film or record around others is your responsibility, not the app's.

The full text is at pushdropstick.com/privacy-policy, last updated 14 October 2026.

Often confused with

Selling your data. We do not, there are no ads, and there is no cross-app tracking. Nor do we train models on what you give us, which is why it is written out above instead of summarised as "we care about your privacy".

Install the watch app and you can mark reps from your wrist. It sounds like a small thing and it is not: a phone occupies the hand you needed for the treat, and fishing it out of a pocket between reps is how a rate of reinforcement quietly collapses.

The session runs as a workout, which has two consequences. You can put the phone away entirely and keep training. And the session lands in Apple Fitness afterwards as a recorded workout, counting toward your rings, which is a reasonable reflection of what half an hour of training actually is.

There are no calories on it. We record the time and let your watch record your heart rate; we are not going to invent a number for what standing in your kitchen paying a dog cost you. A workout showing zero calories is the app being honest, not broken.

Often confused with

A second copy of the app. It is the same session, one set of reps. Nothing is being recorded twice.

Both iOS only, for now.

The widget on your home screen opens the plan you trained most recently, straight into the Player. Its whole job is removing the three taps between deciding to train and training, which matters more than it should, because the training that does not happen is almost never the training you decided against.

Live Activities keep the running session on your lock screen and Dynamic Island while you are in it.

Often confused with

A reminder. Neither of them nags you. The widget is a door, not an alarm.

Everything you do with a dog in front of you works offline, on every tier. The plans, the engine, judging reps, your history, goals and games all live on the phone. Fields, forest tracks, the back of a vet's car park, aeroplanes: all fine.

What needs a connection is the parts that are not the dog. Talking to Coach, writing or editing a plan, syncing between your devices, and the website, which does not work offline at all. Those catch up when you are back in signal.

One practical consequence worth planning around: a new plan has to come down to the phone before you can train it. The plans already on your phone are yours anywhere, but picking up a fresh one is not. So if you are going somewhere without signal and want a few new things to work on, open them on the phone before you go.

This is the same whether or not you have an account. Signing in adds sync and the chat on top, but the phone always keeps its own working copy, and the Assistant and Coach are the parts that need a signal. Anyone in a forest can still train, still judge reps, still see their history. They just cannot ask anybody about it until they are home.

This is deliberate. A training app that stops working where the training is happening is not a training app.

Often confused with

Offline meaning limited. The offline half is the whole product. The online half is the commentary.